When you are done fulfilling the request you can close it out and notify the requester.
To close the request follow these steps:
- Click the Close button () in the top right of the screen above the message window
- Select a Closure Response from the drop down menu
- (Optional) edit the closure response text
- Click the ‘SAVE' button
- Look around the request page - you’ll notice that the status at the top of the screen is now ‘Closed’ and a couple buttons have disappeared. If you need to reopen the request for any reason you can do so by clicking the Reopen button () in the top right.