1. Help Center
  2. Self-Serve Onboarding
  3. NextRequest Testing Guide for Self Serve Onboarding

Task 2: Find the notification email and go to request

Because you used a different email than your own when creating the test request, an email will have been sent to that address letting you know that the request was submitted. Locate the notification (it should have the subject “[Opened] [Your Agency] records request 18-XX” and click the view request button in the email.

If you are not set to automatically be assigned to the request you can still locate the request by signing in, clicking the ALL REQUESTS link at the top of the page and then locating your request in the list.

If you didn’t receive the notification check your spam/junk folder. If it’s not there either notify support@nextrequest.com.

Click here to continue to Task 3.