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Setting Your Password

How do I create or reset my password?

If you are logging into your account for the first time, or if you have forgotten your password, you will need to reset your password to access your account.

Steps for resetting your password

  1. Go to the NextRequest portal for your organization
  2. Click the SIGN IN link in the top right
  3. Click the link “Lost password? / Can’t sign in?” directly below the SIGN IN button
  4. Enter your email address in the box and click the SUBMIT button. The next steps are different depending on whether you had previously set up a password or not.

If you see a form to enter and confirm your new password:

  1. Enter your password in the “Password” and “Confirm password” boxes
  2. Click the SAVE button
  3. Locate the confirmation email in your inbox and open it. If you don’t see it in your inbox try your spam/junk mail folder
  4. Click the link “Confirm my account”

If you see a box to enter in your email address again

  1. Enter your email address again and click the SUBMIT button
  2. Locate the password reset email in your inbox and open it. If you don’t see it in your inbox try your spam/junk mail folder
  3. Click the link “Create new password”
  4. Click the link “Confirm my account”
  5. Click the CHANGE PASSWORD button
Note: The system uses a password strength checker and will only allow passwords with a high strength reading.

We recommend using a password that is at minimum of 8 characters long and uses a combination of letters, numbers, and special characters. We also have users that choose to use phrases or a password generator.