Every month, the NextRequest Customer Experience team puts on a series of webinars. Please see below for session descriptions, live webinars schedule, and on-demand webinars.
These webinars are a general overview of processes and functionality but are not catered to a specific portal. For portal-specific questions, please reach out to support@nextrequest.com.
Live Webinars
Register for a live session below or view all our webinars on our Company Page.
Staff Refresher Training -
Overview of managing a records request from start to finish and personal settings. Topics include uploading documents, redacting documents, sending messages, tracking staff time, and closing requests.
Administrator Refresher Training -
Overview of Administrator functions and setting up your portal. Topics include portal configuration, creating templates, alerts, user and department management, tags, and reporting.
On Demand Webinars
RapidReview Webinar -
Learn more about the RapidReview module. RapidReview enables you to batch-redact many files at a time and zip files for release. Draft redact so that you can collaborate and review with other teams. Extract and de-duplicate PSTs and email threads to make review that much faster. Learn how to use these features to improve and expedite your workflow.
Payments/Single Sign-On Webinar -
Learn more about the Payments and Single Sign-On modules. Payments enable you to invoice requesters for their requests and process payments online. Single Sign On enhances your portal's security and allows staff to log in using their agency credentials. Learn more about how these features can benefit your agency.
Retention Webinar -
Learn about our retention feature! Retention allows you to adhere to your local retention schedule and manage storage utilization in your portal. Learn how to set your retention period, when items are deleted, and how to exempt requests and documents from deletion.
Risk Module Webinar -
Learn about the Risk Module feature! The Risk Module has the ability to scan and access files for sensitive information before release. The pre-recorded webinar will cover the document dashboard, risk levels of documents, how to review, and how the Risk Module can help you avoid releasing sensitive information.