How do I set up payments in my portal?
Once your agency has a Cybersource integration account set up (please see Secure Acceptance Hosted Checkout for documentation) and your Onboarding Specialist or Account Manager has set it for you, you can connect your account in the portal.
At this time you will need to provide your CyberSource profile id, access key, and secret key for NextRequest to enable CyberSource payments processing for your portal.
Steps for updating your Cybersource account configuration
- Log into your NextRequest portal
- Hover over Admin in the upper right hand corner and click Portal Settings
- Click Payments in the menu toward the bottom of the right hand side
- Enter the profile ID, access key, and secret key for your CyberSource account
- Click the Save button
Are there fees associated with CyberSource?
A convenience fee is supported only if Wells Fargo is your acquiring bank and FDC Nashville Global is your payment processor. If a service fee is enabled for your CyberSource through Wells Fargo account, you can indicate this to the requester by updating your payment configuration in your portal settings.
To change the setting to pass fees on to requesters:
- Log into your NextRequest portal
- Hover over Admin in the upper right hand corner and click Portal Settings
- Click Payments in the menu toward the bottom of the right hand side
- Check the box for "Charge credit card processing fees to customers"